Help Center

A life preserver covered in dollarsThe answers to common questions about Project Success Financial Literacy are listed below.

Trouble Logging In?

If you've already registered here at Project Success Financial Literacy, use the password reset tool to get a reset link via email.

Frequently Asked Questions

Where's my school link?

Project Success Financial Literacy is a service offered by ECMC to select schools. Each school has a customized URL for new student registrations. If you can't find the registration link, please contact your school's aid office.

What's my password?

For your security, your password is encrypted and is not available to any Project Success Financial Literacy staff member or administrator.

If you've forgotten your password, please use the Password Reset tool to get a password reset link sent to you via email.

How do I change my email address or other account details?

Log in to your account and click the user icon on the upper right of the navigation bar. You'll then be able to update all of your account settings.

Why am I required to participate?

Any participation requirements are set by your school, not by Project Success Financial Literacy. For more information, please contact the individual at your school who asked you to participate.

How do I print a completion certificate?

Log in to your account and click the Courses link. There are "Print Certificate" links for all courses that have been completed according to your school's requirements (for example, your school may require a minimum grade). You can also print a certificate using the Course Verification Tool without logging in, but you must have your course completion code - which is also available on the Courses page of your account.

Is a completion certificate automatically sent to my school?

Most schools use the Project Success Financial Literacy administrative control panel to view your work, including all completed courses. Unless you were specifically instructed to print and submit a certificate, you should automatically get credit for your work. If you're not sure, please contact the individual at your school who asked you to participate. We don't monitor the participation requirements or policies of each school.

How do I raise my grade?

Many schools set minimum passing grades for your Project Success Financial Literacy experience. You can raise your grade by retaking missed quiz questions.

To raise your grade, log in to your account, click the Courses page, and scroll down to the course you're working on. If your grade is less than 100%, a "Re-take Quiz" link is available.

How do I raise my participation score?

The participation score offers real-time feedback as you progress through a course. If you find your score dropping, you can re-take the previous topic to raise the score. If you choose not to re-take a topic at that time, you can't go back and raise the score later.

The participation score is just an approximate measure of how much effort you're putting in to your coursework. Your score is for your use only and is not shared with anyone. For more information on how the Learning Coach works, click the Learning Coach links when taking any course.

What's the Course Verification Tool mentioned on my certificate?

The Course Verification Tool is intended for use by instructors in the event they don't have access to the Project Success Financial Literacy administrative control panel. Instructors can enter your course completion code to verify your grade and course completion date (the same information that's on your certificate).

Is my information safe? What do you do with my information?

All information transmitted between you and Project Success Financial Literacy is encrypted using industry-standard Secure Socket Layer (SSL) technology. Information gathered from you by Project Success Financial Literacy is not used for any other purpose other than providing this service. For more information, please review our Privacy Policy and Terms of Service.

Have an issue not addressed here? Please contact us with a detailed description.

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Did You Know?

Project Success Financial Literacy is a non-commercial service of ECMC dedicated to your success. You won't find ads, affiliate links, or other commercial offers associated with our content.

If you've been asked to participate or would simply like to increase your money management skills, sign up to create a personalized account.